Privacy policy

Last updated: 05-01-2026

At Shemor, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our store or use our services to purchase organic food products.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, and shipping/billing address.

  • Transaction Details: Records of the products you have purchased and payment confirmation (we do not store sensitive credit card or banking credentials directly).

  • Technical Data: IP address, browser type, and your interaction with our website/platform to improve user experience.

2. How We Use Your Information

The information we collect is used to:

  • Process and fulfill your orders for our organic products.

  • Coordinate delivery and contact you regarding your order status.

  • Provide customer support and respond to your inquiries.

  • Send promotional updates, seasonal offers, or newsletters (only if you have opted in).

  • Enhance the security and functionality of our services.

3. Data Security and Retention

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. We only retain your data for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

4. Third-Party Disclosure

We respect your privacy. Shemor does not sell, trade, or rent your personal information to third parties. We only share your data with trusted partners under the following circumstances:

  • Delivery Partners: Sharing your name, address, and phone number with courier services to deliver your organic food.

  • Legal Requirements: If required by law to protect our rights or comply with a judicial proceeding.

5. Cookies and Tracking

Our website may use "cookies" to enhance your shopping experience. Cookies help us remember your preferences and analyze web traffic. You can choose to disable cookies through your browser settings, though it may affect some features of the site.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to any inaccurate data.

  • Request the deletion of your data from our records.

  • Opt-out of any marketing communications at any time.

7. Changes to This Policy

Shemor reserves the right to update this Privacy Policy periodically. Any significant changes will be notified via our website or other communication channels.

Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us at:

  • Email: [ support@shemor.com ]

  • Facebook Page: [ https://www.facebook.com/ShemorOrganic ]