1. Introduction
Welcome to Shemor. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Data We Collect
We may collect the following types of personal information:
- Name, email address, postal address, phone number, billing/shipping information.
- Payment details (processed securely through third-party payment processors).
- Usage information: how you interact with our website, purchase history, pages visited, device, IP address, browser type.
- Cookies and similar tracking technologies to remember preferences, improve user experience, deliver relevant content.
3. How We Use Your Information
We use your data for purposes such as:
- Processing and fulfilling orders, sending confirmations, updates.
- Improving our products, services and user experience.
- Sending you marketing communications if you’ve opted in (e.g., newsletters, offers).
- Customer service: responding to inquiries, complaints, feedback.
- Ensuring website security, detecting and preventing fraud or unauthorized access.
4. Sharing Your Information
We do not sell your personal information. We may share it under the following circumstances:
- With service providers who help us run business operations (e.g., shipping companies, payment gateways).
- With law enforcement or regulators if required by law.
- With third-party partners for marketing, only if you have given your consent.
- In connection with a sale, merger, or other corporate event (with appropriate safeguards).
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings.
- Understand how you use our site so we can improve it.
- Provide you with personalized content and ads (where legally allowed).
You can control cookies through your browser settings or via cookie consent tools (if provided).
6. Data Storage and Security
- We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure or destruction.
- Your personal data is stored only as long as needed for the purposes described. Once it is no longer needed, we will securely delete or anonymize it.
7. Your Rights
Depending on your jurisdiction, you may have rights such as:
- Accessing the personal data we hold about you.
- Requesting correction of inaccurate or incomplete data.
- Requesting deletion of your personal data.
- Objecting to or restricting certain types of processing (e.g. marketing).
- Opting out of marketing communications.
8. Children’s Privacy
Our service is not intended for children under [age, e.g. 13 or 16 depending on local law]. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us so we can delete it.
9. International Data Transfers
If you are located outside [your country], your data may be transferred to, stored, and processed in other countries. We will ensure protections are in place (such as data transfer agreements, encryption) to safeguard your information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” above and notify you as required by law (e.g., by posting the updated policy on our website).
11. Contact Us
If you have any questions about this policy or your personal data, you can contact us at:
- Email: [ info@shemor.com ]